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How To Cancel An LA Fitness Membership: 4 Ways

Kara Porter

5 - Minute Read

PUBLISHED: May 23, 2024

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Are you looking to say goodbye to your LA Fitness membership? Canceling a gym membership can sometimes be trickier than expected, but fear not. In this article, we'll explore four effective ways to smoothly navigate the process of canceling your LA Fitness membership. Whether you're relocating, trying out a new fitness routine, or simply looking for a change, we've got you covered. Let's dive into the four ways to bid farewell to your LA Fitness membership and get you on the path to your next fitness adventure.

Should You Cancel Your Membership To LA Fitness?

Before deciding to cancel your LA Fitness membership, it's essential for you to assess whether the membership is no longer wanted or being used. Maybe you've forgotten you had it, and it's just a monthly payment that you're getting charged for, or you don't have the time to go and would rather do at-home workouts? If the gym is no longer convenient, the cost is no longer reasonable, or if you just found better fitness options, then canceling the membership might be the right move. Another good reason you no longer need the membership is if the gym no longer meets your specific workout needs or the services and facilities aren't up to your standards. Let's say you go into the gym, and the machines and equipment you need to work out aren't there or aren’t working; that's a valid reason for you to cancel your membership. Ultimately, it's important to evaluate why you're canceling your membership and if LA Fitness aligns with your personal fitness goals before making an informed decision to withdraw.

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Canceling Your LA Fitness Membership

When considering canceling your LA Fitness membership, note that the official website may not mention all available cancellation options. However, you can find valuable insights from other members who have shared their experiences online.

By Phone

To cancel your LA Fitness membership over the phone, you’ll need to call their customer service number at (949) 255-7200. When you call, be prepared to provide your membership information, and follow the instructions given by the representative to complete the cancellation process. It's key to ensure that you receive a confirmation of cancellation in the form of a receipt through either email or text for your records, just in case you get charged after you've canceled the membership. If you want to call from a specific area, visit the LA Fitness page, scroll to the bottom, click the Contact Us tab, enter your ZIP code, and get the phone number for LA Fitness in your area.

The time it takes to complete the cancellation process over the phone can vary, but it typically takes around 10-20 minutes to finalize the cancellation and receive confirmation.

In Person At Your Local LA Fitness Club

If you want to cancel your LA Fitness account in person, it will take a bit longer and include paperwork. You would need to log into your LA Fitness account, find and print the cancellation form, and bring it to your local club during its business hours. You can then deliver the form or other written notice of cancellation directly to the Operations Manager at your nearest club between 9 a.m. and 5 p.m. Monday through Friday. Please note that in-person cancellations are subject to change depending on the Operation Manager's availability; it's recommended that you get a receipt.

The process typically takes around 15-30 minutes to complete, including the time it takes to fill out the form and submit it to the club staff.

By Mail

To cancel your LA Fitness account by mail, you’ll need to start by logging into your LA Fitness account. Once logged in, locate the cancellation form, print it, and complete it with all the required information. After filling out the form, mail it to your local LA Fitness Club or P.O. Box 54170, Irvine, CA 92619. It's crucial to ensure that all the necessary details are correctly filled out on the form to avoid any processing delays. It's also advisable to send the mail via certified mail and keep a record of your documents.

The time it takes to complete the cancellation process can vary, but typically, it may take a few weeks for the cancellation to be processed and confirmed. If you mail the cancellation form at least five business days before your next billing date, you should not receive any further bills. However, if the notice is postmarked within five business days, you may be billed once more. If this occurs, they will refund that additional billing.

By Email

If you want to send an email to cancel your LA Fitness membership, you should contact the LA Fitness customer service department at contact@fitnessintl.com. In your email, be sure to include your full name and membership number and clearly state that you want to cancel your membership. You may also want to provide a reason for the cancellation, although this is not always necessary.

Typically, it takes around 5-7 business days for LA Fitness to process a cancellation request submitted via email.

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Can You Cancel Online?

You cannot cancel an LA Fitness membership online through the LA Fitness website or app, but you can email the LA Fitness customer service team to cancel it, as stated above.

How To Verify Your LA Fitness Membership Has Been Canceled

Once you’ve ended your membership with LA Fitness, you can verify the cancellation by contacting LA Fitness customer service. Speaking to a representative can confirm the status of your membership and obtain any necessary documentation. You can also check your bank account or credit card statements to ensure that there are no further charges from LA Fitness. If there are no charges after the expected cancellation date, it's likely that your membership has been successfully canceled.

Can You Pause Your LA Fitness Membership?

If you’re unsure about completely canceling your LA Fitness Membership, you can definitely pause it. LA Fitness allows its members to pause or suspend their membership indefinitely for a fee of $10 a month. This is a fantastic option if you think you’re not going to use the membership for more than 30 days, such as during a relocation or extended break. When you decide to resume using the club, you can unfreeze your membership without incurring any additional fees. If you choose to unfreeze your membership in the middle of a month, you’ll be charged an adjusted amount for the remaining days if it exceeds $10. This flexibility makes it convenient for members to manage their fitness commitments according to their needs.

What if LA Fitness Keeps Charging You?

Once your membership fee is canceled, be sure to look out for your receipt and confirmation of your membership getting canceled. Still, if LA Fitness continues to charge membership fees after cancellation, it’s essential to take immediate action. First, you should contact LA Fitness directly to address the issue and request a refund for any unauthorized charges. Be sure to document all communication with the company for future reference. Additionally, contacting your bank or credit card company to dispute the charges and request a block on any future transactions from LA Fitness can help prevent further unauthorized deductions.

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The Bottom Line

As you can see, it's vital to consider the subscriptions and memberships you use and don't use. Unused memberships and subscriptions can add up and strain your budget. Canceling them can help you save money. Download the Rocket Money℠ app today to easily cancel memberships and start saving money.

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Kara Porter

Kara Porter is a writing intern. She is a junior at Southern University and A&M College earning her B.A. in Mass Communications.