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How To Cancel Your Gold’s Gym Membership

Sarah Li Cain

3 - Minute Read

PUBLISHED: Mar 30, 2024

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Sometimes your gym turns out not to be a perfect match — it’s perfectly fine to cancel your membership. Whether you’ve found a different way to incorporate movement into your life, prefer another gym, or you want to free up your budget by purging unused subscriptions, here’s a quick guide on how to cancel your Gold’s Gym membership.

Options For Canceling Your Gold’s Gym Membership

Depending on which Gold’s Gym you belong to, you can either cancel your membership in person, via mail, online or through an app. Before doing so, check your contract carefully to see what terms you’ve agreed to — like staying on as a member for a certain period of time — and if there are any specific instructions about which methods you can use to cancel your Gold’s Gym membership.

Cancel In Person

Most Gold’s Gym locations allow their members to cancel their membership in person. Head to your location with your contract and ID, though it may be best to contact them first to see what else you need. You may also need to provide other proof and a current address so Gold’s Gym can send a cancellation letter confirming you’re no longer a member.

Cancel Via Mail

You may be able to cancel your membership by sending your request in writing. To track and see whether the letter gets to the right location, consider sending a certified letter and opting in for a delivery notification. Information you’ll need to in your letter includes:

  • The member’s name and contact information
  • Your membership agreement number
  • Reason for cancellation
  • If applicable, provide proof you have a disability or live more than 25-miles from the club if your contract is within 2 years

Since it could take several days for the mail to be delivered and for a representative to open your letter, try to send it well before any cutoff dates to ensure you won't be charged an extra month. For example, Gold’s Gym usually requires a minimum of a 30-day notice of cancellation.

Cancel Online

Not all locations allow you to cancel a Gold’s Gym membership online, so be sure to check before attempting this method. If you can, make sure you have your membership agreement and member number ready. Then, you will need to sign up or sign into MyiClubOnline.com and click on "Request Cancel" in the "My Agreement Info" tab. You will see a form — fill out all required information and submit to request a member cancellation.

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Can You Cancel Your Gold’s Gym Membership Online?

It may be possible to cancel your Gold’s Gym membership online, but only if your membership is with a qualifying location. Check with your home gym to see what your options are, as each location may have different cancellation methods. For example, some locations require you to log into your account online, whereas others ask you to fill out an online form.

Can You Freeze Your Gold’s Membership?

It may be possible to freeze your Gold's Gym membership by email. To do so, your membership needs to be in good standing, you must be current on your fees and any initiation costs and give Gold's Gym a minimum of 10 days' notice. When sending an email, you will need to include:

  • First and last name
  • Membership agreement number
  • Location where you're a gym member
  • Date of birth
  • Reason you want to freeze your membership
  • Contact phone number
  • How long you want to freeze your membership (one to six months)

If successful, you will need to pay $15 for each month you freeze your membership.

What To Expect When You Cancel Your Gold’s Gym Membership

After submitting your cancellation request, when you’ll be billed will depend on how long you’ve been a member and when you submit your documentation. For example, if you want to cancel during your initial membership term, you will need to pay a $125 termination fee unless you can prove you've moved more than 25 miles away from the gym or have a letter from your physician saying you have a disability. Month-to-month members will need to provide at least a 30-day notice or else you'll be billed one last time.

Do You Need To Be A Member To Use Personal Trainers?

Yes, you need to be a member of Gold's Gym to use their personal trainers. The gym does allow you to sign up for a free trial workout session with a personal trainer.

How To Find Gold’s Gym Charges On Your Bank Statement

You can verify whether Gold’s Gym is charging a monthly membership fee by checking your bank or credit card statement. You should be able to tell by the statement saying “GOLD’S GYM” or something similar.

The Bottom Line: You Can Cancel Your Gold’s Gym Membership, But Watch Your Bank Statements

While there are different ways to cancel your Gold’s Gym membership, be sure that your gym location has confirmed the cancellation. Even if you’ve received official word it’s canceled, check your bank or credit card statement just in case. Call the gym if you see a charge that shouldn’t be there.

To track your finances and subscription memberships better, consider using digital tools like the Rocket Money appSM today.

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Sarah Li Cain

Sarah Li Cain is a freelance personal finance, credit and real estate writer who works with Fintech startups and Fortune 500 financial services companies to educate consumers through her writing. She’s also a candidate for the Accredited Financial Counselor designation and the host of Beyond The Dollar, where she and her guests have deep and honest conversations on how money affects our well-being.