4 Easy Steps To Cancel A Chegg Subscription

Graduating from college? That means you’re probably ready to enter the workforce, start paying off student loans and gain valuable life experience.

If you’re graduating, you’re probably ready to say goodbye to your Chegg subscription, as well. Canceling unneeded monthly subscriptions is a great way to free up money in your budget to work toward important financial goals.

Let’s look at the cancellation process for your Chegg subscription, starting with a review of what Chegg offers.

What Is Chegg And What Does It Do?

Chegg is an online platform for students. It provides subscribers with services like:

●      Physical and digital textbook rental

●      Homework help and online tutoring

●      Career advice

●      Resources for finding scholarships and internships

Subscriptions start at $14.95 per month.

Should You Pause Or Cancel Your Chegg Subscription?

First, let’s make sure you’re in the right situation to cancel rather than just pause your Chegg subscription.

What are some good reasons to pause rather than cancel your subscription?

●      You’re headed into summer break with no plans to take classes

●      You’re graduating, but plan to jump back into academia to earn a higher degree

The benefit of pausing is that you’ll lock in your current subscription price, maintain your current account settings and won’t incur charges during the pause. When it’s time to hit the books again, you can easily unpause.

What Happens When You Cancel Your Chegg Subscription?

Canceling your Chegg subscription does not delete your account. If you cancel the subscription, you can reactivate if you ever need the platform again. You won’t have access to the platform’s benefits once the current billing cycle is over.

If you cancel and subscribe later, you may not be able to keep your current rate and settings.

How To Pause A Chegg Subscription

Here are step-by-step instructions for using a laptop or desktop computer to pause your subscription.

1. Log in to the Chegg website and go to My Account.
2. Click on Orders.
3. Under Subscriptions, choose either Chegg Study or Chegg Study Pack (which one you choose matters).
   1. If you choose Chegg Study, just click “Pause subscription,” choose the length of the pause (up to 6 months) and click “Pause subscription” again.
   2. If you have a Chegg Study Pack subscription, click “Cancel subscription” (this might seem counterintuitive, but it’s what Chegg recommends). Look for “Tell us why you’re canceling,” select “Class Ended/Graduated” and click “Continue.” Look for the pause option on the next screen, choose the duration and click the “Pause subscription” button.

4 Steps To Cancel Your Chegg Subscription

Permanently canceling your Chegg subscription is easy, but you’ll need to access your account using a laptop or desktop computer. Just follow these steps.

1. Once you’ve signed into your account, go to My Account.
2. Click Orders.
3. Look for the Subscriptions tab, select the one you want to cancel and click “Continue.”
4. Select one of the options under “Tell us why you’re canceling” and click “Continue.”

Chegg will cancel your subscription once you’re finished, but you’ll still have access to the subscription until the end of the current billing cycle.

Canceling Chegg If You Subscribed Through iTunes or Google Play

Some Chegg users set their accounts up through iTunes or Google Play. If you’re one of them, here’s how to cancel your subscription using the relevant service.

Canceling Chegg Through Apple/iTunes

If you use a Chegg app downloaded from the App Store on an iPhone or iPad, here’s how to cancel your subscription:

1. Open your device’s Settings app.
2. Tap your name and then Subscriptions.
3. Select your Chegg subscription.
4. Tap “Cancel Subscription.” You may need to scroll to find the button.

Canceling Chegg Through Google Play

Here are the steps to cancel Chegg in the Google Play store.

1. While using your Android device, go to subscriptions in Google Play.
2. Select the Chegg membership.
3. Tap “Cancel subscriptions.”
4. Follow the instructions on your device.

Keep in mind, removing the app doesn’t cancel the subscription. Be sure to follow these steps rather than just removing the app.

Checking For Your Chegg Cancellation

Be sure to check your bank statements after canceling your subscription. If you notice any mention of the service in your bank account activity credit card statements, contact Chegg’s customer service team via text at (408) 351-0942. You can also speak to Chegg customer support at (855) 477-0177.

Deleting Your Chegg Account

If you’d like to delete your account, follow these steps.

●      Complete any open transactions.

●      Cancel your active subscriptions using the steps we discussed earlier.

●      Fill out the correct form and select “Delete my Data.”

Need Help Canceling Your Chegg Subscription Or Account?

If you’re having trouble canceling your Chegg subscription or account, you have a few options. Chegg has an FAQ page that discusses solutions to several questions about managing your account. You can also scroll to find a chat feature.

You can also look into budgeting apps such as Rocket Money^SM that can cancel subscriptions on your behalf. This type of app can allow you to manage a variety of subscriptions from one interface. 

The Bottom Line: It’s Easy To Unsubscribe From Chegg

If you no longer need the study services Chegg provides, canceling the subscription can free up money you can use to start an emergency fund or save for a major purchase. Just follow the steps and you can start saving money in a few moments.

Want to manage your subscription services and memberships with a minimum amount of effort? Download the Rocket Money app to cancel or manage services from one place.