How To Cancel BeenVerified

BeenVerified is a background check company that uses public records to provide information on people. While you may be able to access some basic information for free, much of the information provided by BeenVerified requires a paid subscription. If you're looking to cancel BeenVerified after you've already signed up, you have a few options. You can cancel BeenVerified with their customer service team by calling (866) 885-6480 or emailing support@beenverified.com. You can also submit a cancellation request through the contact form on their website.

How to Cancel A BeenVerified Account

If you want to close your entire BeenVerified account, you can do so in multiple ways. Here are a few of them.

Information Needed To Cancel BeenVerified

Before you look to cancel your BeenVerified account, you'll want to gather some information that will be needed for the cancellation process. To cancel your BeenVerified account, you'll need the following:

• Your 9-digit BeenVerified member ID
• Name
• Email address

If you're not sure where to find your BeenVerified member ID, you can check on the right-hand side of the dashboard of your BeenVerified account or in your New Member Welcome email.

Contact Customer Service

Once you have the information to cancel your account, you have a few ways that you can contact customer service. You have the option to call or email BeenVerified’s customer service line. BeenVerified provides the option to email their customer support at support@beenverified.com 24 hours a day.

Use The Contact Form

Another option to cancel your BeenVerified account is to fill out the BeenVerified contact form. You will need to select “cancel account” in the subject line, and then enter your name and email. In the "Message" section, you can simply state that you want to unsubscribe or cancel your account.

Chat With An Online Team Member

Another option for canceling a BeenVerified account is to chat with a BeenVerified team member. To cancel your account via chat, first head to the online chat support page. Chat may be limited in hours, so if you're looking to cancel your BeenVerified account outside the chat support hours, you may need to send an email instead.

Can You Get A Refund From BeenVerified?

BeenVerified does issue refunds in some cases if a user is unsatisfied with their service. To request a refund, you can call or send an email to the previously listed customer service email address. They handle all refund requests on a case-by-case basis, but they state that their goal is complete customer satisfaction, so you may be able to get a refund from BeenVerified if you are unhappy with their service.

How To Cancel A BeenVerified Subscription

There are many different ways that you can pay for BeenVerified services. One way is through a recurring monthly subscription. So you may want to stop your BeenVerified subscription but keep the app. There are a few ways to cancel, depending on how the user purchased their subscription.

Apple Device Cancellation

If you purchased a BeenVerified subscription on an Apple device (iPhone, iPad, etc.), then your subscription is managed by Apple, and must be canceled via the App Store. Go to Subscriptions and choose the BeenVerified subscription and then Cancel. This is also the process to cancel a BeenVerified free trial before you are charged.

Android Device Cancellation

On the other hand, if you have an Android or Google device and want to cancel your BeenVerified subscription, you can go to your subscriptions via Google Play. Then simply select the subscription you want to cancel (BeenVerified). Verify your selection, and the subscription will be canceled. If you don't see a BeenVerified subscription there, then it's already been canceled. This is also the process to cancel a free trial.

Avoiding Future Bills And What To Expect Next

After you’ve canceled your account, you should get an email from BeenVerified confirming the account cancellation. You may also still have optional login access to your closed account to allow for reactivation if desired. If you don't receive the confirmation email, it is a good idea to reach out to a BeenVerified customer service representative. That way you can confirm your account was closed and you won’t be charged again.

The Bottom Line: Canceling A BeenVerified Account Is Possible In A Few Ways

BeenVerified is an online background check service that uses public and other data to provide information on people. While some information is accessible for free, there is a charge for much of the data that they provide. If you're looking to cancel your BeenVerified membership, you can do it by either contacting customer service via telephone or email, submitting the BeenVerified contact form, or chatting with an online customer support representative.