If you’re drowning under stacks of Gannett newspapers – that could be USA TODAY or one of Gannett's 150+ other papers – you may be wondering how to cancel your subscription. Canceling unwanted subscriptions can help you save money by reducing monthly costs and unwanted charges.
We'll walk you through the Gannett newspaper cancel subscription process, provide essential customer service numbers and offer recommendations for a smooth cancellation experience.
What Is Gannett?
Gannett is a household name in media. The company publishes online and print edition newspapers. It all started in 1906 when Frank Gannett and his partners bought a local newspaper in Elmira, New York. From there, Gannett Co., Inc. grew and continued to buy other publications.
Today, Gannett is one of the largest news organizations in the nation, with more than 136 million average monthly unique visitors to the USA TODAY Network alone.
Why You Might Want To Cancel Your Gannett Newspaper Subscription
Canceling a Gannett newspaper subscription might cross your mind for several reasons. Here are some of the most common:
- Environmental concerns: The production and disposal of paper newspapers contribute to environmental issues. Digital-savvy readers often cancel paper subscriptions to reduce their carbon footprint.
- Cost savings: Whether it’s a print or an e-newspaper subscription, subscription fees can add up quickly. Canceling can lead to substantial savings, especially if you find free news alternatives.
- Information overload: The abundance of information online can make some subscriptions seem redundant or lead to information overload.
- Change in reading habits: As lifestyles change, so do reading habits. Many people prefer skimming news snippets on social media over reading long articles. And print newspapers don’t allow you to customize content based on your interests.
How To Cancel A Gannett Subscription
It can be difficult to cancel a Gannett subscription, but it’s certainly not impossible. Here are some steps for Gannett subscribers to locate their specific helpline number:
- Visit the Gannett contact page
- Click “Contact us” beneath Subscribers and customer service
- Select USA Today or your state and the specific paper you are subscribed to
This will bring subscribers to their paper's specific help center page providing them with a specific help center to address their needs.
Reach Out To Your Newspaper
Because Gannett owns over 100 newspapers in 44 states, from California to Virginia, directly contacting your newspaper may be more effective than calling Gannett or searching its website for contact information.
USA TODAY
USA TODAY is Gannett’s most widely subscribed paper. The most straightforward way to cancel your USA TODAY subscription is through their customer service line.
- USA TODAY Customer service: (800) 872-0001
If you live in Vermont, California, New York, Maine or Oregon, you can also cancel online through your Account Management page on the USA TODAY website.
Behind The Gannett Subscription Renewal Lawsuit
Many Gannett subscribers canceled their subscriptions after recent fraud allegations in the news.
Free Trial Subscriptions With No Cancellation Options
Several Gannett newspapers offer free trial subscriptions, and there have been reports of subscribers being hit with unauthorized charges past the free or $1 trial subscriptions without clear cancellation options.
The subscribers allege they were directed to fax in their cancellation requests, and then they waited months to receive a cancellation notice and a refund.
Nichole Anderson And Courier News
Nichole Anderson filed a lawsuit against Gannett for continuing to bill her after she canceled her subscription.
Anderson says she bought a digital subscription to Courier News, a Gannett newspaper in Central New Jersey. The offer was $1 for the first 6 months and then $9.99 a month. She claims she canceled her subscription through an online chat feature but received an auto-renewal charge.
Other former subscribers have come forward since the lawsuit to complain about Gannett's cancellation policies.
The Bottom Line: Be Vigilant When Canceling Your Gannett Subscription
While it may take time and extra vigilance, you can cancel your subscription, escape the subscription trap, and save money.
If you want to cancel other subscriptions and keep tabs on your personal finances, sign up for the Rocket Money℠ app to manage your money without the stress.
Hanna Kielar
Hanna Kielar is a former section editor for Rocket Money and Rocket Loans® with a focus on personal finance, automotive, and personal loans. She has a B.A. in Professional Writing from Michigan State University.
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