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How To Cancel Your Smarty Cashback Subscription

Victoria Araj

3 - Minute Read

PUBLISHED: Jan 25, 2024

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With all of the helpful apps and subscription services out there, it’s pretty easy to rack up quite a few accounts in no time. For example, savvy shoppers looking for deals or rewards for their retail therapy may have stumbled across Smarty Cashback and signed up for a subscription.

But before long, all of those subscriptions we signed up for resulted in our phones being full of apps, our email inboxes swamped with offers, and our bank accounts paying out subscription fees left and right. So, for one reason or another – like trying to cut spending or declutter our inboxes – we sometimes decide it’s time to cancel subscriptions. The problem? It’s not always as easy to do that as we might think or hope.

If you subscribe to SmartyPlus and Smarty Cashback but want to end your subscription, this guide can help.

What Is Smarty Cashback?

Smarty Cashback is a monetary reward you get for qualifying online purchases you make through the Joinsmarty.com website, Smarty browser extension or Smarty app.

The program automatically applies discounts, coupons and other offers to purchases made through Smarty with online retailers like Target, Walmart, Best Buy, Wayfair and more. Smarty searches for the best online deals and automatically applies them at checkout. Shoppers earn cash back from shopping at their favorite participating stores. Plus, searching for coupons and deals is free for all users.

SmartyPlus, however, is a paid premium plan that allows users to earn even more cash back in addition to the coupons and promo codes they’ve found. You can link a bank account or a credit card to your Smarty account for the $19 per month subscription to get these added perks.

Take control of your subscriptions

Rocket Money instantly finds and tracks your subscriptions. It will even cancel unwanted subscriptions for you at the push of a button.

5 Ways To Cancel A SmartyPlus Subscription

There are a few ways to cancel your SmartyPlus subscription successfully and, with it, your Smarty Cashback rewards.

Use The Website

You can cancel your Smarty Plus subscription right on Smarty’s website by logging into your account on SmartyPlus.net.

From there, navigate to the “My Account” section. On your profile tab, click “Subscription,” and then you’ll see an option to click “Cancel Smarty+ Subscription.” This method is pretty simple, but if you encounter any roadblocks, consider trying one of the other methods on this list.

Call Customer Support

Some people prefer to interact with a human as opposed to navigating a website. A real person can help guide you through the subscription cancellation process by calling the SmartyPlus customer support team.

You can call (310) 593-4557 or (877) 808-0810 to cancel Smarty Plus over the phone.

Send An Email

If you’d like to cancel your subscription by email, you just need to draft a brief note and send it to support@joinsmarty.com.

The email should contain any relevant information, like your account details, contact information and the reason you want to cancel your subscription.

Use The Live Chat Option

SmartyPlus offers a live chat option on their website, and you can cancel your subscription that way.

The live chat feature will ask you to fill out some information before being connected with a live chat support agent. These include your name, email and the reason you’re chatting (you’ll select the “Cancel/Refund” option).

Fill Out A Contact Form

Smarty’s website provides the option to “Send Us A Message” via a contact form.

By plugging in your name, contact info and message, you can explain that you wish to cancel your subscription and hit “send.”

However, this method might take a little longer than other ways as it’s less direct and the contact form option likely includes messages and questions relating to numerous topics, not just subscription cancellation.

Deleting Your Smarty Account

Canceling your subscription isn’t the same as canceling your account, although some of the same methods can be used to accomplish both tasks.

These simple steps can help you delete your account entirely:

  • Visit the SmartyCashback.com
  • Log in to your account
  • Find your name, typically located at the top right corner of the screen
  • Click on “Membership”
  • Find the link that says “Delete My Account” and click it
  • Complete the steps as directed

The Bottom Line: Rocket MoneySM Helps Manage Subscriptions

Maybe you want to cancel your Smarty subscription because it’s no longer useful, or you’re just trying to declutter your apps and accounts. Either way, it’s good to know how to cancel a subscription. It’s even better to have a tool in your back pocket that can do it for you.

Download the Rocket MoneySM app today to help manage your subscriptions and cancel them if and when the time comes.

Portrait of Victoria Araj.

Victoria Araj

Victoria Araj is a Team Leader for Rocket Mortgage and held roles in mortgage banking, public relations and more in her 19+ years with the company. She holds a bachelor’s degree in journalism with an emphasis in political science from Michigan State University, and a master’s degree in public administration from the University of Michigan.