Woman looking pleased while doing business on smartphone in kitchen.

How To Cancel PeopleLooker: 4 Ways To End Your Membership

Melissa Brock

3 - Minute Read

PUBLISHED: Apr 5, 2024

Share:

Did you sign up for the information collection website peoplelooker.com and now need to know how to cancel it? It's completely understandable – many people end up in memberships that continue to bill them even when they aren't using them.

Canceling unneeded memberships and subscriptions can help you cut spending, save money and create a budget. Read on to learn how to cancel PeopleLooker in just a few simple steps.

What Is PeopleLooker?

A PeopleLooker subscription offers customers the opportunity to view public records through state, federal and local records and social media networks like Facebook, Instagram, and X, formerly known as Twitter. It offers data about people when you enter their name, address or other contact information. However, it isn't background check software, so it's not a good idea to use it for that purpose.

You can gain access to the following and more:

  • Names and aliases
  • Public records
  • Relatives and associates
  • Addresses (past and present)
  • Property reports
  • Phone numbers
  • Email addresses
  • Criminal records and convictions

Here's how it works: First, you search for a name and PeopleLooker combs through millions of records, then you create an account and subscribe to receive the results. You can then view the results and look up other available records.

Through the 1-month membership, you can run 100 reports per month at $23.99 per month. Pricing for the 3-month membership is $19.19 per month, or $57.57 if you pay for the whole 3 months on the spot.

Your membership renews every month automatically unless you cancel before the start of the next term. PeopleLooker charges the recurring membership fee plus the applicable sales tax.

Tackle your monthly loan payments.

Simplify your finances with a debt consolidation loan from Rocket LoansSM. Checking your options won’t affect your credit score.

4 Ways To Cancel Your PeopleLooker Membership

If you’re wondering how to cancel PeopleLooker, you have several options, which include calling customer support, emailing, and interacting with the chatbot.

Over The Phone

You can cancel PeopleLooker over the phone by calling their customer support number, (800) 592-7153. Note the company's live customer support hours are 6 a.m. – 11 p.m. Eastern Standard Time (EST).

You can save yourself some time by having your nine-digit member ID ready to go, which you can find on the right-hand side of the dashboard of your account and in your welcome email.

By Email

You can also cancel by email using PeopleLooker’s customer support email address, support@peoplelooker.com. You will get a confirmation email that will confirm your cancellation and also mention that you can still log in to your deactivated account if you would like to reactivate your subscription.

Online Chat Support

PeopleLooker also provides chat support, which can be a great way to cancel a membership.

Log into your PeopleLooker account and look for the "chat with us live" link to chat with a team member. You can also click on the "contact us" option in the footer and click on "cancel my account" and confirm your cancellation request using the prompts.

If you want to cancel your subscription quickly, this is one of the fastest ways to get it done.

Take control of your subscriptions

Rocket Money instantly finds and tracks your subscriptions. It will even cancel unwanted subscriptions for you at the push of a button.

How To Verify Your PeopleLooker Has Been Canceled

Once you cancel your account, you want to ensure you took all the right steps. As a former subscriber, you can verify your account/membership cancellation by simply checking for a confirmation email once you've taken one of the above steps to deactivate your account.

What should you do if you continue seeing charges from PeopleLooker despite canceling your subscription? While frustrating, it's important to reach back out to customer support and take the following steps:

  • Explain that you're having trouble canceling.
  • Share necessary account information, such as your username, email address or other relevant information.
  • Follow any instructions PeopleLooker provides and check again to verify that your membership was canceled.

How To Cancel A PeopleLooker Trial

PeopleLooker also offers a 7-day trial membership for $1. The process to cancel this trial is the same as the full membership. You can reach out over the phone, via email or through online chat support. You can also cancel by logging into your account and finding the "cancel" button.

The Bottom Line

Cancelling unwanted and unused subscriptions can help free up money in your budget for other financial goals. It’s important to confirm that you’re not getting charged for a subscription after you cancel, so be sure to check for a confirmation email and monitor your accounts for any unwanted billings.

Ready to monitor your money? Download the Rocket MoneySM app to monitor your subscriptions so you know where your money goes and easily cancel unnecessary subscriptions or memberships.

Headshot of a woman smiling, sitting at a wooden table.

Melissa Brock

Melissa Brock is a freelance writer and editor who writes about higher education, trading, investing, personal finance, cryptocurrency, mortgages and insurance. Melissa also writes SEO-driven blog copy for independent educational consultants and runs her website, College Money Tips, to help families navigate the college journey. She spent 12 years in the admission office at her alma mater.