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How To Cancel A Subscription On CheckPeople.com

Kit Wakelin

4 - Minute Read

PUBLISHED: Sep 16, 2024

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If you’re trying to remove unnecessary subscriptions, then you know it’s a hassle to cancel through individual websites. Each service may have different steps to successfully remove your account and avoid further charges. Fees add up, and stopping payments is an important part of budgeting.

If you find yourself scrolling through websites and desperately searching for an unsubscribe button, CheckPeople.com may be one of the services on your list. If you’re struggling to close your account, you’re not alone. Here’s how to cancel your CheckPeople.com subscription.

What Is CheckPeople.com?

CheckPeople.com allows users to lookup a person by name and receive details about their history and contact information. The service generates a report for anyone searched in its engine. The report compiles information from public records and online presences. 

Oftentimes, it returns basic contact information such as social media, phone numbers or emails. But reports can also include more sensitive information like criminal records. According to the website, it’s ideal for looking up neighbors, friends or first dates as an easy background check to maintain personal safety.  

Visitors to the website get one free search. Upon paying the monthly subscription fee, receive unlimited queries. There is a 5-day trial for $1 after the first search, and if not canceled before the end of the period, users are billed $44.85 monthly for unrestricted access.

If a subscriber is using the service to research someone and receives all the reports they need, they may want to cancel CheckPeople.com afterward.

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Information You’ll Need To Cancel Your CheckPeople.com Subscription

Before you can close your account, you’ll need some information associated with your profile. Keep in mind any personal information used when you started your subscription, such as:

  • Your full name
  • Your phone number
  • The email address on your account
  • The last four digits of the credit or debit card associated with the account

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3 Steps To Cancel Your Subscription

When it’s time to cancel your subscription, CheckPeople.com allows you to end it at any time. It’s best to attempt closing your account at least three business days before your next billing date to avoid further charges.

The cancellation process can be broken down into a three-step process, so if you’ve decided you’re done with your subscription, it doesn’t take long to confirm it’s ended. Remember that whenever you’re closing your account on a platform, keep receipts such as emails so you can prove the end date of your subscription if there are any further incorrect charges.

1. Contact Customer Support

There are three ways to contact the company’s customer support line. If you need to reach out for any issue with the service, here’s what you can do:

Any of these methods will connect you to a representative who can answer your questions. However, if you’re looking specifically to unsubscribe or have questions about your billing, CheckPeople.com recommends calling. This is the fastest way to close your account, and on the phone an agent can answer any other lingering questions you may have about the service.  

2. Give The Agent Your Information

Once you get in contact with an agent, you’ll want to provide them with all the information associated with your account. That’s why it’s important to collect the data you used to subscribe and have it on-hand before reaching out to customer support.

The information they need could be anything associated with your subscription, such as your email or the last four digits of your debit/credit card, so make sure to have it available prior to attempting to cancel your CheckPeople.com subscription.

3. Ask For Confirmation Of Your Cancellation

Once you connect with an agent and explain that you would like your subscription canceled, make sure you’re given confirmation that your account is closed. This includes both verbal agreement and email receipts of when it ended. In case your card is charged again or there’s any other confusion about your account, this ensures you’ll have proof of the cancellation and avoid further payments.

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How CheckPeople.com Subscription Appears On Your Bank Statement

If you’re trying to track previous charges or make sure there aren’t further payments after the subscription is canceled, there are a few different ways it may appear on your bank statement and within the Rocket Money℠ app. Payments to CheckPeople.com will most likely appear as one of the following:

  • CHECKPEOPLE*8002672122
  • CHECKPEOPLE.COM
  • CheckPeople.com

If you’re struggling to identify charges from CheckPeople.com, make sure to lookup any of the descriptors listed above. There is also a preauthorization charge for the service, so if you see a charge outside of the subscription cost, it may be a temporary payment that will be removed once your card has processed.

If you notice any incorrect payments after tracking your subscription charges, you may be able to receive a refund. They are only issued on a case-by-case basis, but if you call customer support, an agent can identify if you’re eligible.

The Bottom Line

Going through your subscriptions and making sure you’re only using services you need is a great way to help your budget. If you’re looking to remove your CheckPeople.com subscription, gather the information you used to register and then reach out to the customer support team to close your account.

Now that you know how to cancel your subscription on CheckPeople.com, if you want to get better at managing all your accounts sign up for the Rocket Money app to save by tracking your subscriptions in one place.

Headshot of Kit Wakelin, woman with brown blonde hair and glasses standing in front of a grey background.

Kit Wakelin

Kit Wakelin is a Publishing House intern for Rocket Mortgage. She is a student at Liberty University majoring in English.