How to Cancel Your Hims Subscription

Founded in 2017, telehealth company Hims has brought about dramatic changes in many men’s lives — in the near-term, Hims provides men with subscription medication and care that treat issues including erectile dysfunction, hair loss, depression and more. But in the bigger picture, Hims has helped destigmatize the act of taking medication and practicing self-care.

Although Hims helped create this new paradigm, some may want to cancel their subscription. The myriad reasons include to free up money, pay off debt and achieve their financial goals. With that in mind, this article will instruct you how to cancel a Hims subscription. 

Ways To Cancel Your Hims Subscription

There are different ways to end a Hims subscription — online, over the phone or by email.

Online

If you wish to cancel your Hims subscription online — via your computer, iPhone, or Android phone — be sure to begin the process at least 48 hours before your next order date. To find the next process date of your subscription in your online account, look on your account page. It may be helpful to have your credit card handy when cancelling in case questions arise.

To cancel a subscription within your account, you can follow this link (if you are logged in).

1. From your account page, click “Subscriptions.”
2. That will show your subscriptions. On that next page, click “Manage.”
3. From the next page, click “Get Help.”
4. That will bring up a “Confirm Cancellation” button.
5. Click that, and your subscription will be cancelled.

Keep this in mind: cancelling your subscription does not terminate an order that is being processed or has already shipped.

Over The Phone

If you’d prefer to speak to a person to cancel your Hims subscription, you can call (800) 368-0038. You can tell the representative “I’d like to cancel my subscription,” and you can just leave it at that. You aren’t obligated to provide any justification, but know that the representative may ask. Be sure to have your account name and number, credit card and email address handy.

By Email

You may cancel your subscription via email by emailing support@forhims.com and directly requesting a cancellation. Put “Cancelling subscription” in the subject line and write “I’d like to cancel my subscription” within the body of the email. Be sure to include your account number and account name.

Budgeting Apps

Note that you might be using budget apps that help you track your finances, such as Rocket Money^SM. Some apps allow you to cancel subscriptions within the app’s interface, so check your app to see if this is possible.

How To Verify Your Hims Subscription Has Been Canceled

To be sure your Hims subscription has been cancelled, go to your account page to explore your status. There, you should be able to find the state of your account. You can also call Hims customer care at (800) 368-0038 and discuss your status with a customer care representative.

What If Hims Keeps Charging You?

While Hims will likely end your subscription when you request it to be terminated, it’s always possible that there could some miscommunication and it might continue afterward. To ensure your subscription has truly ended, take a close look at your finances to be sure there are no charges from unwanted subscriptions. By using a personal budget template or financial app, you can keep a close eye on your subscriptions and ensure full control over your finances.

Can You Pause Your Hims Subscription?

Hims may offer you the ability to pause your subscription for a particular amount of time. If you do not cancel before the end of the pause period, however, Hims will resume charging your account automatically. You might want to consider pausing your subscription while you consider cutting spending to gain greater control over your financial situation.

The Bottom Line

Despite Hims offering a positive, destigmatized approach to common health issues of men, it’s entirely possible you may want to cancel your subscription to Hims — perhaps to free up more money and gain more control over your financial life. One way to do this is to download the Rocket Money℠ app today, which can help you identify unwanted subscriptions and achieve your financial goals.