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How To Cancel Your FYE Backstage Pass Membership

Scott Steinberg

3 - Minute Read

PUBLISHED: Apr 12, 2024

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Wondering how to cancel your FYE membership? If you’re not shopping as much for entertainment or collectibles as in the past, or are having buyer’s remorse, it’s certainly a sensible question to ask. Thankfully, the FYE Backstage Pass cancellation process isn’t hard to follow if you’ve decided that it’s time to end your membership.

What’s The FYE Backstage Pass

For $25 each year, you can become an FYE Backstage Pass Member. Membership in the program nets you a 10% discount off purchases that you make at FYE retail stores and online via FYE.com. While the discount cannot be combined with other group or organizational promotions, and no money off is saved on gift cards, iPods, game hardware or tickets, overall savings can be substantial if you’re a frequent shopper.

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How To Cancel Your FYE Membership

Of course, if you’re not seeing a good return on your investment, or are shopping more frequently at other establishments, you may wish to cancel your FYE Backstage Pass membership. Below, we offer a step-by-step look at how to cancel your FYE membership.

1. Have Your Information Ready

Before contacting FYE, you’ll want to gather some important information and have it at the ready. That includes your membership number, billing address and email. Having this information available can help streamline the cancellation process and help customer service representatives address any concerns more readily.

2. Contact Customer Service

There are three ways to reach the company’s customer service team to get assistance with cancelling your FYE membership, including:

  • Phone: You can dial the company directly at (877) 351-2131 (or (866) 766-0251 if you’re a Spanish-speaking customer). Customer service representatives are available Monday through Friday from 9 a.m. until 11 p.m. EST.
  • Email: Alternately, you can also email the company at service@fyevip.com to process your cancellation request as well.
  • Mail: Requests for cancellation can also be handled by mailing your account information to: FYE Backstage Pass VIP, P.O. Box 41248, Nashville, TN 37204-1248

3. Request Membership Cancellation

After choosing your contact method, you’ll want to include details such as your name, account number, contact information and billing address in your cancellation request. Keep in mind that to avoid further charges, you’ll also want to cancel before the next recurring date on your subscription.

4. Confirm Cancellation

Of course, in addition to asking FYE to cancel your Backstage Pass Membership account, it’s also important to verify with customer service representatives that the cancellation request has been successfully processed. You can do this by following up within 3-5 business days of your submission. You’ll want to request a written or email copy of confirmation for your records.

5.     Monitor Billing

Afterward, be sure to keep an eye on your credit card or online payment account for any charges that may have inadvertently been posted from your FYE membership amount. Searching online in your bank or card statements for the words “FYE,” “Backstage Pass,” or “Backstage” can help you quickly locate any billings, which may also show up on the following forms on statements:

  • DEBIT CARD PURCHASE - FYE BACKSTAGE PASS xxx-xxx-2131 NY
  • FYE BACKSTAGE PASS
  • RECURRING CHECK CARD PURCHASE FYE BACKSTAGE PASS 877-351-2131 NY
  • Debit Purchase - Visa Fye Backstage Pa877-351-2131ny
  • FYE BACKSTAGE PASS 877-351-2131 NY 12203 USA
  • VISA DDA PUR 478930 FYE BACKSTAGE PASS 877 351 2131 * NY
  • FYE BACKSTAGE PASS XXX-XXX-2131 NY
  • FYE BACKSTAGE PASS 877-351-2131 NY
  • FYE BACKSTAGE PA877-351-2131NY
  • FYE BACKSTAGE PASS 877 351 2131 * NY
  • Fye Backstage Pa877-351-2131ny
  • FYE BACKSTAGE PASS 877-351-2131 NY

What To Know About Canceling An FYE Membership

Before submitting a cancellation request, be sure to review FYE’s membership terms and conditions. That’s because it’s important to understand the company’s cancellation policies – and any fees or penalties that may apply. Again, also make sure that you submit the cancellation request prior to the date of your next billing cycle to avoid further charges.

The Bottom Line

FYE Backstage Pass cancellation doesn’t have to be difficult or time-consuming. It just requires you to gather a little bit of information and do some quick research upfront. Better yet, there are many ways to contact the company to process a membership cancellation. Once done though, keep in mind: It’s also critical to confirm that your request to cancel your account has been honored, and that no further charges will be forthcoming.

Interested in taking added control of your finances and getting a better handle on recurring charges and subscriptions that may be impacting your budget? Be sure to sign up today for a Rocket MoneySM account!

Take control of your subscriptions

Rocket Money instantly finds and tracks your subscriptions. It will even cancel unwanted subscriptions for you at the push of a button.
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Scott Steinberg

Hailed as The Master of Innovation by Fortune magazine, and World’s Leading Business Strategist, award-winning professional speaker Scott Steinberg is among today’s best-known trends experts and futurists. He’s the bestselling author of 14 books including Make Change Work for You and FAST >> FORWARD.